Payment Policy

Payments Policy:

This Fees and Payments Policy together with the Terms of Use describes, VIP Clothing Limited accepted payment methods, policies and procedures in relation to acceptance of fees and payments towards the services offered through the Platform. VIP Clothing Limited primary object is to ensure that the Platforms are user friendly and equipped with reasonably expected security infrastructure to protect any financial information which may be shared by User.

Users are required to peruse and understand the terms of this FPP Policy. If you do not agree to the terms contained in this FPP Policy, you are advised not to accept the Terms of Use and this FPP Policy and may forth with leave and stop using the Platform. The terms contained in this FPP Policy shall be accepted without modification and also, by using, browsing, accessing, or purchasing from the Platform, you agree to be bound by the term contained herein.

Payment options from the ones listed below:

• Net Banking (Online Bank Transfer)

• Credit Cards Online

• Debit Cards Online

• UPI

• COD

Presently VIP Clothing Limited accepts payments only from major select banking avenues. VIP Clothing Limited does not accept payments made through international debit/credit cards.

It is expressly clarified that accepting a User’s payment through the Payment Options is solely at VIP Clothing Limited discretion. VIP Clothing Limited reserves the right to reject payment from a User through the Payment Options for any reason whatsoever. In order to further validate a User’s transaction, VIP Clothing Limited may request the User to submit a copy of the User’s photo identity proof (such as the User’s PAN card), failing which, VIP Clothing Limited reserves the right to reject a User’s payment made through the Payment Options.

While using the Payment Options, User agrees to provide correct, complete and accurate financial information such as credit/debit card details or prepaid payment instrument account details which may be stored by VIP Clothing Limited third party payment gateway provider. Users shall not use a credit/debit card or prepaid instrument which is not lawfully owned by him/her or which the User has not been lawfully authorised to use. The User shall solely be responsible for the security and confidentiality of his/her financial information. VIP Clothing Limited disclaims all liabilities that may arise as a consequence of any unauthorised use of the User’s financial information and/or identity, including, details relating the Payment.

The ‘cash on delivery’ payment option allows Users to make a cash-only payment to our delivery executive or logistic partner at the time of delivery of the purchased Products to the User. Presently, we offer a maximum order value of INR 5,000 (Indian Rupees Five Thousand) under the cash on delivery payment option. VIP Clothing Limited reserves the right not to provide cash on delivery payment option for certain Products (these could be Products specified by VIP Clothing Limited or Products with value exceeding a specified amount) or locations. Users are required to peruse and accept the terms set out under the Return Refund and Cancellation Policy which sets out the terms of refunds for transactions carried out using the cash on delivery payment option.

CUSTOMER SUPPORT TEAM:

Any queries or concerns relating to the Fees and Payment may be directed by you to our customer support team who can be contacted at:

Contact Details:

Tel : +91(22) 28257633

Email : care@viporg.com